COVID-19 Status Update

We are now entering a new phase of community life, which will include opportunities to return to some activities and events. Team members, residents and family members are learning new ways to engage and connect as we continue to balance the need to maintain the physical health of residents with mental health that leads to happiness. Our teams are working hard to bring vital life enrichment activities, recreation, dining, and excursions back to Someren Glen, as long as there is a way to do so safely. We are celebrating this season and want to thank families and residents for their support as we continue to navigate the ever-changing COVID landscape.

On this page, you will find our latest COVID-19 updates, including testing results and status updates. In the Frequently Asked Questions section, you can read about our current measures related to in-person visits, driving and isolation protocols, excursions, dining, etc. This is where you will find links to all upcoming and past Town Hall Webinars, and we invite you to read a letter from our Interim CEO, Camille Burke.

At Someren Glen, our commitment has always been to be a forward-thinking community, evolving with the changing needs of residents. We are dedicated to improving the quality of life for older adults, and are proud to be a neighborhood of Christian Living Communities where aging is honored and celebrated.

Latest Updates

Update 10/25/20
Someren Glen COVID-29 Status Update

We were contacted late last night by an area hospital that one of the guests we began providing services for last Thursday in our Transitional Care Neighborhood, also known as short-term rehabilitation, had a direct exposure to a hospital therapist who tested positive for COVID-19. We immediately conducted a COVID-19 test and the guest did test positive. The older adult has been transferred back to the hospital for continued support and care.

We are conducting extensive contact tracing to determine potential primary and secondary exposures to this short-term rehabilitation guest. As a matter of best practice, team members wear medical masks and gloves while providing care and all newly welcomed guests are supported with full clinical isolation protocols for 14 days after arrival. The transitional care neighborhood is located on the upper level of the Health Suites at Someren Glen, our skilled nursing building.

We continue stringent virus mitigation and cleaning efforts following all federal, state and local directives. We are awaiting next step direction from Tri-County Health Department in regards to more mass testing. We will keep everyone in our Someren Glen family informed of next steps.

We received 40 of the 140 associate tests conducted for the Health Suites on October 21st, all of those tests returned negative. As a reminder, all Health Suite resident tests already returned negative.

The family member hotline remains available; please call 303.327.9936 if you have questions about this information. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We appreciate your continued support and prayers. Together we will get through this.

Update 10/24/20
Someren Glen COVID-29 Status Update

We have now received all of the COVID-19 tests conducted for residents of the Suites of Someren Glen skilled nursing and ALL TESTS have returned NEGATIVE.  We are awaiting second round test results for team members of the Suites of Someren Glen skilled nursing, all first round tests returned NEGATIVE. The Colorado Department of Public Health and Environment would like to conduct another round of testing sometime next week. We do not have a confirmed testing date as of this time.

Additionally, we received all test results from Monday’s testing of residents and team members in the residential and assisted living building on campus and all those results returned NEGATIVE.  We pray the same holds true for tests conducted yesterday. If we continue to receive only negative results for those living and working in Someren Glen’s residential and assisted living building, then our next round of testing will not be until Friday, October 30th. If we receive a positive test result, then another round will be scheduled immediately.

Unfortunately, we also have sad news to share today. We learned this morning that a beloved resident who had recovered well enough to be moved from the hospital to a COVID rehabilitation center, has passed away. The resident lived with us in our residential/independent living neighborhood and will be very much missed. I talked with the resident’s family this morning and they are grieving but at peace. They are personally reaching out to their loved ones friends to share the sad news. Our thoughts and prayers are with them.

Today is such a mix of emotions for everyone in our Someren Glen Family. We will continue to do everything we can to battle COVID-19 as the health and safety of everyone who lives and works at our community is our utmost concern.

The family member hotline remains available; please call 303.327.9936 if you have questions about this information. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

Let’s continue to care for each other, to be diligent, and committed to riding our community of COVID-19. Thank you for your support and continued prayers.

Update 10/19/20
Fourth Round Testing Today, One Positive Result Received

We have received the majority of results from mass testing conducted Wednesday at The Suites at Someren Glen, our skilled neighborhood. We continue to wait on the last of the test results and will update you if any of those are positive. We have 1 new positive at Someren Glen assisted and residential living. We anticipate we will continue to receive results over the next few days from Friday’s testing. CDPHE informed us that our mass testing schedule has changed from yesterday’s update. Please see below for more detailed information.

Residential/Assisted Living Testing Update

CDPHE informed us that our testing will change from 3x/week to 2x/week. Testing is being performed today and will be performed on Friday. Based on test results of last Friday’s tests and today’s round of tests, CDPHE will determine our testing schedule for next week. We will continue to keep you informed as we learn more regarding next week’s schedule. Currently all residents remain in their apartment homes, no group activities or communal dining. Team members and residents are not crossing between residential and assisted living neighborhoods.

Suites Testing Update

We will begin testing residents this evening through the week to establish our baseline testing. Team members will be tested on Wednesday afternoon, 2:30-5pm. We will need to continue testing once a week for 14 days if we have no new positives. Only new admissions remain on isolation, we have no residents with signs and symptoms.

We continue to monitor skilled and assisted living resident’s vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19.


A link to the recording of our Town Hall webinar is on the COVID-19 Tab of the Someren Glen website at www.SomerenGlen.org.  The family member hotline remains available; please call 303.327.9936 if you have questions about this information. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We continue to be diligent and united. Thank you for your support.

Update 10/18/20
Additional Test Results from Third Round Testing

We have received the majority of results from mass testing conducted Wednesday at The Suites at Someren Glen, our skilled neighborhood. These results included 1 positive test result for a team member who works in the Suites; the team member worked on the Evergreen neighborhood. We are performing contract tracing and will notify any family members if there was exposure.

We have no new positives at Someren Glen assisted and residential living. At this time we have six residents and six team members who have tested positive in the assisted living and residential living and one team member in the Suites now as well. We anticipate we will continue to receive results over the next few days.

We will continue testing on Monday, Wednesday and Friday of this week for all residents and associates in assisted and residential living. We will consult with CDPHE and Tri-County Health to determine further testing requirements in The Suites. Only new admissions remain on isolation, we have no residents with signs and symptoms.

We are monitoring skilled and assisted living residents’ vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19.

A link to the recording of our Town Hall webinar is on the COVID-19 Tab of the Someren Glen website at www.SomerenGlen.org. The family member hotline remains available; please call 303.327.9936 if you have questions about this information.

Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We continue to be diligent and united. Thank you for your support.

Update 10/16/20

Third Round Testing Today, One Positive Result Received

We’ve received some of the results from mass testing conducted Wednesday at Someren Glen for the residential and assisted living neighborhoods. So far we’ve received just one more additional positive test result for a community support team member, someone who worked in the common spaces. At this time we have six residents and six team members who have tested positive. We anticipate we will continue to receive results over the next few days. A third round of testing was conducted this afternoon.

We have not received any test results at this time for the testing of team members in our skilled nursing neighborhoods at the Health Suites

We are monitoring assisted living resident’s vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19.

For more information and updates register to attend the Someren Glen Town Hall Webinar scheduled for Saturday, October 17th at 4 pm, here. We will post a link to the recording over the weekend. The family member hotline remains available; please call 303.327.9936 if you have questions about this information.

Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We continue to be diligent and united. Thank you for your support.

Update 10/15/20

More Mass Testing results received

We continue to receive test results back from our mass testing. Today we received news that 4 community support team members tested positive for COVID-19. At this time we have six residents and five team members who have tested positive. We anticipate we will continue to receive results over the next few days.

 

We are monitoring assisted living resident’s vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19. We will conduct another round of testing for all residents and team members who work at Someren Glen in our residential/independent living and assisted living neighborhoods.

Additionally, we conducted testing yesterday of all team members who work in our Health Suites building where we provide skilled nursing and memory support services and test results are pending.

For more information and updates register to attend the Someren Glen Town Hall Webinar scheduled for Saturday, October 17th at 4 pm, click here to register. The family member hotline remains available; please call 303.327.9936 if you have questions about this information.

Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

Thank you for your continued support and prayers.

Update 10/14/20

Many Test Results from Mass Testing Received

We have begun to receive test results back from the mass testing conducted on Monday. At this time we have five residents in our residential or independent living neighborhood who have tested positive, and one resident and one team member who have tested positive in our assisted living neighborhood. We have created the chart below to most clearly communicate the positive test results and location from our first round of testing. All residents with a positive result, and their families, have been notified. A second round of testing was conducted today. We anticipate we will continue to receive results over the next few days. Three of the residents with a positive result from our residential living neighborhood have been transported to the hospital for clinical support. All others continue to be supported in their homes.

We are currently monitoring assisted living resident’s vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience in any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19. We will conduct another round of testing for all residents and team members who work at Someren Glen in our residential/independent living and assisted living neighborhoods on Friday.

Additionally, we conducted testing today of all team members who work in our Health Suites building where we provide skilled nursing and member support services. We have not yet received any results from the health suites testing.

A Someren Glen Town Hall Webinar is scheduled for Saturday, October 17th at 4 pm, click here to register. The family member hotline remains available; please call 303.327.9936 if you have questions about this information.

Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

Thank you for your continued patience, support and prayers. Together we will get through this

Update 10/11/20

Someren Glen Additional Positive Results and Mass Testing to Begin This Week

We have received news that two additional residents living in the residential living neighborhood and one team member that last worked in the assisted living neighborhood on Saturday October 10th, have tested positive for COVID-19. We are supporting two residents in their apartment homes with clinical isolation protocols and two residents are being supported in the hospital. The team member is currently at home recuperating.

We are currently monitoring assisted living resident’s vitals twice a day and we are asking all residential living residents to self-monitor their temperatures utilizing the provided temperature log. If you experience in any change in temperature or any of the symptoms of COVID-19 please call the concierge desk immediately.

At the moment, no other residents or team members are experiencing the signs or symptoms of COVID-19. No other tests are pending at this time.

Tomorrow we will begin our mass testing plan with the support of Tri-County Health Department and the Colorado Department of Public Health and Environment (CDPHE) of Epidemiologists. CDPHE will set up tents for testing in our south parking lot to accommodate all testing for residents and team members of Someren Glen residential living and assisted living.

The tests that will be conducted are Anterior Nares Swab test which is only inserted 1 centimeter into each nostril. This is not the more invasive test you may have heard about it on the news.

Resident Testing Schedule (Residential Living and Assisted Living):
Residents will be tested starting tomorrow on Monday, Wednesday, and Friday starting at 1:30pm. Residents must be tested each of those three days.

Team Member Testing Schedule:
All Team Members will also be tested starting tomorrow on Monday, Wednesday and Friday starting at 2:30pm. Team Members must be tested each of those three days. Team members working the evening shift will be swabbed by Assisted Living Director Suzee Reiter-West.

Additionally, out of an abundance of caution, the health department has directed baseline mass testing of all team members in the Health Suites. Testing for the suites team will only be conducted on Wednesday, October 14th from 3:30-6:30pm. All suites team members need to please report to a tent that will be set up on the grassy area across from the Transitional Care Neighborhood.

A Someren Glen Town Hall Webinar is scheduled for Saturday, October 17th at 4 pm, where you will hear from the leadership team the latest information on the COVID-19 situation at our community and mass testing results, register to attend at https://attendee.gotowebinar.com/register/3501872376926076432. You can find regular community status updates,here on the Someren Glen website. The family member hotline remains available; please call 303.327.9936 if you have questions about this information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

Update 10/9/20

Someren Glen Testing to Begin Next Week

We have received an additional positive COVID-19 test result for a resident living in the residential living neighborhood of our community. The resident is being supported in their apartment home with clinical isolation protocols. We are awaiting one other resident test result at this time.

We continue to suspend all dining, visits, and activities for both residential and assisted living neighborhoods while we continue extensive contact tracing. The Health Suites with both short-term and long-term skilled nursing care neighborhoods has not been impacted.

We are working with Tri-County Health Department and the Colorado Department of Public Health and Environment (CDPHE) of Epidemiology on a mass testing plan for everyone who lives and works at Someren Glen. CDPHE will set up tents for testing in our south parking lot to accommodate all testing.

The tests that will be conducted are Anterior Nares Swab test which is only inserted 1 centimeter into each nostril. This is not the more invasive test you may have heard about it on the news.

Resident Testing Schedule:

Residents will be tested next week on Monday, Wednesday, and Friday starting at 1:30pm. Residents must be tested each of those three days.

Team Member Testing Schedule:

Team Members will also be tested next week on Monday, Wednesday and Friday starting at 2:30pm. Team Members must be tested each of those three days. Team members working the evening shift will be swabbed by Assisted Living Director Suzee Reiter-West.

Care essential visits for Someren Glen residential and assisted living are also suspended at this time. The health department wants us to complete two rounds of testing before they may resume.

Additionally, out of an abundance of caution, the health department has directed baseline mass testing of all team members in the Health Suites. Testing for the suites team will only be conducted on Wednesday, October 14th from 3:30-6:30pm. All suites team members need to please report to a tent that will be set up on the grassy area across from the Transitional Care Neighborhood.

The family member hotline remains available; please call 303.327.9936 if you have questions about this information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

The health and well-being of residents and team members is our top priority. We continue all virus mitigation and cleaning protocols and are doing everything possible to combat COVID-19 in our community. Thank you for your continued patience, support and prayers.

Update 10/8/20

Someren Glen Residential Living COVID-19 Update
Someren Glen is committed to keeping you informed regarding COVID-19 activity in our community. This morning, we received news that one of our residents in the residential living neighborhood tested positive for COVID-19. The resident is currently being cared for at the hospital. We are currently conducting extensive contact tracing to determine any potential exposures to this resident and are awaiting pending test results for two residents that live in residential living.

We have been in contact with the Tri-County Health Department and the State Department of Epidemiology has requested mass testing for all residents and team members that live or work in residential living and assisted living. Additionally, out of an abundance of caution we are suspending communal dining, indoor and outdoor visitations, and group activities for the next 14 days in residential living and assisted living. The Suites at Someren Glen programming and activities has not been affected.

We do not know how this resident contracted the virus as their contact with anyone outside of the community was very limited. As we communicated yesterday, apartment construction has been halted due to a construction crew member testing positive for COVID-19. The construction worker and the resident did not come in contact with each other, the safety zone around the construction area was never pierced.

The family member hotline remains available; please call 303.327.9936 if you have questions about this information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We are committed to working together to combat COVID-19, thank you for the support, prayers and grace during this difficult time.

Update 9/3/20

Next Steps for Colorado Governor’s Guidance on Indoor Visits
We are as excited as our families and residents to hear the good news that Governor Polis and the Colorado Department of Public Health and Environment (CDPHE) has given final guidance on allowing indoor visits within residential care communities.

There are six criteria that each community must meet before offering indoor visits ranging from the degree of virus spread in the greater community to baseline testing of team members and PPE availability. We are assessing our community’s eligibility to offer indoor visits based on the six criteria now, to read more detail please visit the CDPHE website

If we meet these six criteria, then there are additional requirements of the person coming into the community. This includes being able to have documented proof of a negative Antigen COVID-19 test within 48 hours prior to the scheduled visit. Without that proof, and having results back within that time frame, we cannot accommodate an indoor visit.

We appreciate our resident and family member’s patience as we work through this new exciting guidance. In the meantime, we continue to offer outdoor visits, window, and plexiglass divider visits. Please continue to take advantage of these opportunities and technology-supported visits while implementing the Governor’s new directives. We are as anxious as you are and will quickly work to implement these visits as we are able.

We will host a special CLC-Cappella Colorado Communities Town Hall Webinar on Tuesday, September 8th at 4:30pm MT for residents, families and team members to receive the latest progress towards implementation and what is required. You can register for that webinar here

Update 6/24/20

Outdoor Visitation Guidelines
Per Governor Polis’s direction, the Colorado Department of Public Health and Environment released directives for outside visits with loved ones for people living in long-term care communities such as assisted living, memory support and skilled nursing. The directives require new operational protocols, which we are in the process of developing. In addition, team member training must take place before outside visits can be scheduled. We will provide an update on Someren Glen’s ability to host these visits as soon as we can. We appreciate your patience.

 

Weekly County Data Update

Someren Glen Begins Posting Critical Data Weekly as a Next Step towards Indoor Visitations

We are adding some very important information to our website for residents, families and team members. We will post two pieces of data that are critical to our COVID-19 testing process, and is one determining factor in our ability to offer indoor visits.

View The Current Week’s Data Here

County Case Rate Governor Polis and the Colorado Department of Public Health and Environment (CDPHE) set six criteria that must be met before an indoor visit can be offered in assisted living and skilled nursing communities. The first is the degree of community spread which CDPHE mandates be measured as the county’s case rate. This is the rate of how many positive cases per 100,000 people over a two week time period. This is the first piece of data that we will now post on our website every week.

  • A low or green case rate means we can offer visits without requiring visitors to have evidence of a negative COVID-19 test.
  • A yellow or medium rate means we can offer visits, but must require visitors to show proof of a negative COVID-19 test 48 hours prior to the visit.
  • A red or high rate means we cannot offer indoor visits.

County Positivity Rate The second piece of data is the county positivity rate. This determines how often we must conduct Routine (Mass) Testing of employees and contractors in skilled nursing neighborhoods as mandated by the Centers for Medicare/Medicaid Services (CMS). A rate below 5% requires testing only once a month, higher than that is once a week and above 10% will require twice a week.

This rate is important to keep an eye on for all levels of living including residential and assisted living, not just skilled nursing, as it is a key indicator of the risk in our county of spreading COVID-19.

Every week we will post both important pieces of data on our COVID-19 Updates page under this Weekly County Data Updates tab by the end of the day Monday.

Indoor Visits for Assisted Living and Skilled Nursing Requirements

In addition to the community spread rate each community must also meet five other criteria, conduct baseline testing of certain residents and staff, surveillance and outbreak testing, be outbreak-free, PPE supply must be adequate and critical staffing must be in place. To read more detail, please visit the CDPHE website.

Our community is currently working to conduct the required baseline testing in our regulated neighborhoods ( assisted living and skilled nursing) Once we have successfully finished the testing and met the other five criteria then visitors must also meet the following criteria:

  • Tested negative for COVID-19 within 48 hours of the visit and have documentation (from the time the test was collected) if the county is in the medium or high case rate level. The test must be a PCR (nasal swab) test, not a rapid POC (point of care) or an antibody test.
  • Fever free, go through screening and have no known COVID-19 exposure
  • Be 18 years old or older
  • Schedule appointments in advance
  • Wear masks and follow infection control guidelines such as washing hands prior to visiting and frequently throughout
  • Limit visitation to residents only in designated areas

We know the connection with family is vital and we will implement visits as soon as we are able to. In the meantime, please continue to utilize outdoor patio visits and plexiglass visits as offered by your community as well as technology-supported connections. Care essential visits are still being accommodated at this time.

We invite you to watch the CLC-Cappella Town Hall webinar recording for Colorado communities where organizational leaders discussed these directives in detail.

SOURCES OF DATA:
Positivity Rate: https://data.cms.gov/stories/s/COVID-19-Nursing-Home-Data/bkwz-xpvg; scroll down to Covid Testing and click on “here” for county positivity.
Colorado Case Count: https://covid19.colorado.gov/data; go to Incidence and Epidemic Curve and click on “Two-Week Cumulative Incidence”. Hover over county for numbers.

Past Updates

Status Update 6/12/20

Family Cherry Picker Visits & No New COVID-19 Cases
We joyfully welcomed our cherry picker partners at Pinkard Construction for visits between families and residents on Someren Glen’s upper floors today! We hope you saw the coverage on Fox31.

We continue to schedule video visits, and where allowed, personal lawn and patio visits utilizing a plexiglass divider with families and loved ones. Just call to schedule your time. In long-term care and skilled nursing, we are working with the health department to schedule these at the earliest opportunity.

We are pleased to share that of the two team members out of the community for respiratory symptoms, neither appears to be COVID-19 positive. One team member test returned negative Wednesday and will return to work next week. The other team member received a diagnosis that was not coronavirus.

Residential living and assisted living remain unaffected, and in residential living, we continue with plans to safely re-open to scenic drives, outdoor outings, small-group dining, and salon services.

Throughout the community, we continue to follow all federal, state and county protocols with resident and team member safety as our top priority. At this time, we must continue to operate at the Center for Disease Control restricted status, however, we are working within the local health department guidelines to expand the use of essential visits to include family visits essential to resident well-being. More details about how we will move forward with these visits will be coming soon. We are committed to transparent communication with the entire Someren Glen family.

The family member hotline remains available; please call 303.327.9936 if you have questions about this information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams. Additionally, families of residents in assisted living or long-term-care may contact our Ombudsman, Caitlin Phillips, at cphillips@drcog.org or call 303.480.6831.

We are committed to working together to combat COVID-19, thank you for the support, prayers and grace during this difficult time.

FAQ

Q: What is being done to protect residents and staff?

A: We continue to implement rigorous virus sanitizing protocols daily.  The county health department continues to direct our actions. Residents’ temperatures are taken twice daily and the team is vigilantly monitoring all signs and symptoms for everyone who lives and works at Someren Glen.

Q: Is Someren Glen Safe?

A: The COVID-19 Pandemic is a world-wide health crisis. While no place at this time is immune to the virus, we continue extraordinary precautions with the guidance of local health officials and the CDC.

Q: What are the ‘rules’ your respective communities follow to detect, contain and isolate COVID-19?

A: The health and safety of our residents and team members is our top priority and we will continue to practice all federal, and local mandated measures as well as our organizational procedures to limit exposure of COVID-19 in our communities.

Q: Who is allowed to visit your communities?

A: The community is scheduling video calls and courtyard visits (patio visits, lawn visits) with social distancing and plexiglass for family visitors.

For all licensed neighborhoods – assisted living and memory support are on ‘restricted status.’ We are adhering to visitation guidelines established by the state health department, CDC and Centers for Medicare & Medicaid Services. Visitation to assisted living community, or memory support community is limited to:

  • ‘Essential Need Only’ visits. Essential need visits include support care and family visits in resident mental health and end-of-life situations.
  • Visits must be brief.

Q: How are visitors being screened?

A:  We screen everyone entering the building everyday immediately, including team members and essential care providers. Screening includes:

  • Fever screening, we take temperatures of everyone, including team members
  • Cough and/or shortness of breath
  • Sore throat
  • Any travel outside of country or state
  • Identifying if they have visited another senior living community
  • Questions on purpose of visit
  • Once screening is complete, visitors must wash hands before visiting residents and after leaving the community

Q: What are residents doing to stay positive and connected

A: Maintaining a positive attitude is crucial. Positivity begets positivity. We encourage our team member to stay positive and imbue residents with positivity. We are also encouraging residents to:

  • Continue to be social and actively engaged at safe social distances – for example hallway BINGO, hallway exercising and trivia
  • Communicate with loved ones through texts, emails and social media. We’re encouraging community members to post photos on Facebook and tag everyone they want to see the photo
  • We’re leveraging technology (FaceTime, Zoom, Skype, Facebook, Instagram, emails and text) to connect residents with loved ones outside the community and with each other. Examples include:
    • Virtual visits
    • Bible study
    • Playing and listening to music performances
    • Message board photos
    • Reading books to children via Skype
  • For residents who don’t know how to use/unable to use technologies, families can sign up for a team member to assist their loved one to use virtual visit technologies.
  • We’re encouraging folks to drop off a favorite pre-packaged food item or card. These will be wiped with EPA-approved disinfectant wipes before being delivered. We’re also encouraging:
  • Writing notes to each other, to family and team members
  • Enlist internal and external groups/committees – church, book clubs, knitters to do a card shower for residents and team members
  • Continuing Pen Pals programs – letters and notes back and forth between students and residents
  • Musical performances/poetry outside resident windows

 

Q: Can you describe your training protocols?

A: CLC/CLS already conducts extensive yearly training for all team members in managing infections and preventing the spread of infectious diseases. These protocols are multi-disciplinary and prescriptive to prevention, containment and how to stop the spread of the disease should it occur.

All communities are following a special set of coronavirus-specific policies and procedures modeled after our very successful flu and norovirus protocols. Training and protocols include:

  • Provide training for all employees on infection control standards
  • Report and act quickly if any symptoms are reported in the community
  • Start isolation procedures immediately if COVID-19 is suspected
  • Notify State and/or Local Health Department which coordinates with CDC to transport resident or team member to hospital for testing
  • Follow state report guidelines for any confirmed cases

Q: What is done if a team member or resident shows symptoms?

A: If a team member has any symptoms, they are required to stay home and report symptoms to their doctor to determine if they meet COVID-19 test standards. If a resident exhibits symptoms, we are contacting the local health department and their doctor to determine the best plan for testing.

Town Hall Recordings

Family Town Hall 10/17

Executive Director Tim Rogers will share the latest information regarding the COVID-19 situation at the community including results of mass testing, all of the steps being taken to protect everyone who lives and works at the community.

Watch the recording here

Letter from CEO

View a status update letter from Christian Living Communities-Cappella Living Solutions Interim CEO Camille Burke here:

June 17, 2020

Dear Residents, Team Members, Families, Supporters and Friends:

We have collectively traveled a long road together as our world navigates the COVID-19 pandemic. From efforts in early March of preparing, implementing, and ensuring communication of our undeterred commitment to the health and welfare of everyone who lives and works in our communities; to now, navigating our “new normal” of continuing virus mitigation and restrictions; we have made every decision with our mission in mind, of dignity, love, respect, and compassion for each individual.

The decisions that had to be made were difficult. Living within the required restrictions has been, at times, heart-breaking for everyone. Our continued commitment is to do all that we can for everyone’s health and well-being; this includes efforts to promote mental and emotional health.

For the last four weeks, our team has been working to balance health and happiness. An organizational leadership committee, which includes residents, has worked towards finding creative ways to adhere to required restriction yet allow for more personal connections and personal freedoms for older adults.

We are now entering another phase, where each community will determine how and when protocols and procedures will change for them based on their county and state directives. As we have all seen, across the nation, the decisions are shifting from federal directives to local control. That is the same for all 23 communities in our CLC-Cappella family. Our leadership will continue to guide and support all community teams in navigating the ever-changing government and oversight directives as well as resident and family desires.

The journey will continue as we know that the COVID-19 virus will be with all of us for some time. Every day we will work hard with residents, families, and associates in mind, asking what we can do and how we can do it better. We will not stop asking those questions, and we will not stop until this journey is done.

With sincere appreciation and everlasting hope,

Camille M. Burke
Interim Chief Executive Officer

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