2021 Customer Experience Award from Pinnacle Quality Insight

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Pinnacle award

Posted: March 3, 2021

Award-Winning Assisted Living and Skilled Nursing at Someren Glen

Someren Glen is proud to announce both the Assisted Living and Skilled Nursing Neighborhoods have received the 2021 Pinnacle Customer Experience Award. The award was given based on what residents and their families had to say about our customer experience.

Get to Know Our Assisted Living Community

In the assisted living neighborhood at Someren Glen, we tailor a personalized assisted care plan to match each senior resident’s preferences, daily routine and lifestyle choices. Our Rhythms Life Enrichment philosophy means that we believe life enrichment is a whole community responsibility. We approach life enrichment from a partnership perspective, not “doing for” our residents, but rather partnering with them to create unique community-based programming that includes their voices and preferences.

Get to Know Our Skilled Nursing Community

Unlike traditional skilled nursing facilities, skilled nursing at Someren Glen creates a custom care plan for each resident. Each resident is an important and cherished part of our community and experiences the highest quality of life possible, in a respectful and dignified setting. In addition to this award, our skilled nursing community has also received excellent ratings from the Centers for Medicare & Medicaid Services, with 5 stars in Staffing, RN Staffing, Quality Measures and Overall Quality. Our skilled care team is focused on providing each guest the optimal outcome, based on their personal goals and desires.

If you have any questions, please contact us to learn more.

 

 

 

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